6/10 İyi
27 Ağustos 2024
Not a double bed
While making a reservation, we chose the double bed room over the king bed room option as most our vacation with my daughter would be spent outside the hotel. However, upon seeing our room, we could not believe our eyes. The ultra small room had no walking space once we opened our suitcase on the floor. The room had a window that the back and did not open, and against the wall was a 4ft wide and 6ft 3 inches long (120cm wide and 190cm long) even though the room was marketed as 'double' occupancy. Even more surprisingly, despite the wall-mounted bed headboard being 140 centimeters, a 120 centimeter bed was placed inside, which was quite perplexing. It is not fair to expect two adults to sleep on a 120 by 190 bed when the headboard is 140 centimeters. In researching other applications and websites, I learned that when guests requested a larger bed under the same conditions, the only option offered was to upgrade to a larger room for an additional fee, which I concluded was a marketing strategy. Over the 3 nights we stayed, we tried to alternate sleeping at the head and foot end of the bed, but we couldn't sleep well, and just when we were able to fall asleep, we were awakened by the person at the wall needing to go to the bathroom. While the breakfast was enjoyable, the debacle we experienced in the room made our holiday very unpleasant.
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