Chiringuito Tulum

Service is excellent. It is a great location and walking distance to everything. Food is amazing. Would definitely stay again. Very quiet in comparison to the hotels nearby- which was nice

Everything about this place is magical we will be back next year

First when we arrived there was someone to help us with parking our rental. The location of this hotel is perfect because the roads are not congested and just a 10 min walk brings you to my favorite restaurant. Bak. After our arrival we received an awesome refresher and the lady at the front desk acquainted us with our room and other information making us feel comfortable after our our long journey to Tulum. The hotel itself is clean, spacious, really nice pool and just an amazing vibes. One thing that I fell in love with was at the end of my trip. That they actually clean the beach!!!! That’s why it’s soooo clean. This is one of my most memorable vacations and I don’t think staying anywhere but this hotel would of have made it worth it. Also it’s located at the main stores and shops. If you do a 20 min walk which is enough you will find everything you need. over all the crowd here is not rowdy and it made it a perfect vacation. I did not want to leave. I also want to let you all know that the staff is one of a kind. Wow!!!!! All of them were amazing. I think because of the way the staff keeps the hotel and talks to you, it is honestly the biggest part of the reason I will surely book this hotel for another trip. They have passion in their work and love for what they do. Honestly, they are pretty accommodating. My biggest request was can I have my breakfast by the beach because today is my last day and Juan made it happen. Patty was also amazing. Omg the breakfast, amazing!!!

Beautiful hotel with an amazing stuff. Everyone was extremely helpful and friendly. Gregorio, our server at the hotel’s restaurant was super nice and very attentive. Girls at the concierge were also very helpful and really nice. They accommodated our requests, helped with restaurant reservations out in Tulum, etc.

Overall place was nice and quiet. House keeping service was very quicked when we asked if the private pool can be cleaned up after the tropical storm hit from the day before.

Amazing service from when we got there till when we left! Truly was amazing experience with them! They were so patient with our group because we were a lot of people! Our waiter every morning Gregory was a truly amazing person inside and out! Love him and made our trip even more that special!

Chiringuito is literally THE worst hotel I’ve ever stayed at. On our first night, the power goes out at 3am, and we couldn’t get any help because the front desk was absent. The security guard (only person available) didn’t even make an effort to contact anyone about the situation. Then the morning of, the toilet wouldn’t flush. After the plumber fixed it and left, we notice a dirty puddle at the base of the toilet. We ended up having to mop up that disgusting mess ourselves since we couldn’t wait to call the plumber out again. If that wasn’t enough, the power goes out AGAIN that same evening. The outage reset the AC, forcing hot air out. With the front desk being absent yet again, we had to turn it off completely. Then suddenly, we see cockroaches scurrying past our feet!! We were so traumatized that we couldn’t fall back asleep the rest of the night. During check out, we wasted precious time filing a complaint with the hotel, calling Expedia multiple times. Despite having demanded a refund, the hotel claims that “all the issues were taken care of immediately” and they “made sure that [we] had a great stay”, and that they would not offer even a partial credit. Unbelievable. For $750 per night, this was a complete and utter disappointment to say the least. In my three decades of traveling the world, I’ve received hospitality at less than half that price that make this hotel seem like an absolute joke. Shame on you, Chiringuito, for not valuing your customers first.

We enjoyed the quite small environment place , the stuff was amazing, we eat most of our meals out down in Tulum restaurant are wonderful but not cheep same as in good restaurant in USA .

This property is very special. I traveled with my best friend for a girls birthday weekend away, and Chiringuito made us feel very welcome. The staff was so friendly and went out of the way to make sure we had everything we needed, and gave us great recommendations for restaurants and nightlife (and cenotes!). The property and the rooms are beautiful and quiet, and the restaurant was great- we especially enjoyed our breakfast overlooking the ocean every morning. I highly recommend. :)

everything was great only a dark spot , we got money stolen from the room