HOTEL LAONZENA

1. Clean room, lobby, hallways. 2. Allowed me to check in 1 hour early. Thank you front desk. 3. No fancy amenities. Extra charge for the swimming pool. 4. Excellent location with plenty of restaurant choices in walking distance.

WiFi was not working, asked to move room, explained the problem, gave a simple solution, they took more than 30 minutes to implemented and wasted time. I did not mind this, but what I do mind is when hotel employees lied to justify hotel deficiencies. I highly suggest to believe their customer, because customer may know best. It was a minor inconvenience but caused my work to be significantly late. I am willing to stay again.

Need AC controls; but an amazing hotel

I had a great stay at Hotel Laonzena. I arrived in the morning and they held onto my luggage for me until I could check in. They allowed me to check in a little early, and I was upgraded to a suite! I had a huge bed and even a bathtub. I was heading to Dongdaegu Station when I was checking out, and the front desk arranged a taxi for me and it wasn't too far away. I would definitely stay here again!