Jurys Inn Liverpool

Very helpful staff, clean, close to city Centre

The staff was 10 out of 10 The room was clean The only moan I have was the wi fi Was really bad , It was FREE , I think the hotel should offer paid service as well with a better connection , I had loads of work to be done on the laptop And it was very Frustrating

Couldn't fault the place.

Good, clean room in a great location. Pre-booked breakfast disappointing as provided as a small continental offering in a bag delivered to our room. There was no indication cooked breakfasts are not available when booking the room, otherwise we would not have booked the breakfast.

Good location, bar now open, no food available as just emerging from lockdown restrictions. Cleaning service limited for the same reason. Staff pleasant. Great rate

Hotel just reopened and only a few guests.Staff helpful and friendly. Lots of noise outside bedroom at night from staff at nearby establishment - we were on 6th floor and they kept us awake.

Arrived to find the room I had booked was not the option I received booked a standard double room and was offered a twin room on the top floor or a double disabled room that had a really bad smell in toilet and could only get in and out one side of the bed room 448 stains all over the carpet and had only towels for one person would prob not stay here again got a pint of Budweiser at the bar and was as flat as a pancake

The hotel was clean and had everything you needed the girl on reception was so rude she made me feel really uncomfortable. When I checked in I had just walked for 20 minutes to the hotel battling against the wind so was a bit out of breath she rolled her eyes at me and said I can’t understand a word your saying you will have to speak up . I didn’t catch her name she had dark hair and spoke with a foreign accent she was working with a girl with red hair this girl was lovely and so helpful the other girl on reception has put me off returning to the hotel .

Firstly, the positives. Really friendly, helpful staff. Fantastic location, right next to the M&S Arena, so perfect for the docks and museums. Bed was really comfortable with great quality sheets and pillows. The negatives: walls were very thin and so I could hear conversations, music etc. quite clearly from both sides. Hot water took an age to come round - I had the shower running for at least five minutes each time before it was warm enough to use. Same with the hot tap in the sink. What a waste of water!