The Waldorf Hilton, London

Excellent location for the theatre

The Location is great, the breakfast is fantastic. A glass of sparkling wine on arrival at check in, was a nice touch. The staff is friendly. We arrived shortly after 3pm but had to wait for our room (20min) and I had to remind reception that we were still waiting … The hotel itself, - the pool and spa part need some updating and was really not as lovely as on the photos. We had trouble with the room fridge which was locked even after we talked to reception. It would have been nice to have some cold water and maybe a snack. The Kitchen stops serving food after 22:00pm, after that room service is available but not recommendable as the late room service menu was very poor and expensive. I booked this hotel as part of a special birthday treat and I have to say I expected better from the Waldorf.

Excellent service. A place so relaxing and comfortable .

bathroom not very clean

Great location, nice room,

A very comfortable one night stay. Evening meal in the bar with a very relaxing atmosphier. Room and Hotel very clean and staff smartley dressed.

The use of the exec lounge was nice addition. Next door to theatre we attended.

I will be writing to them so will not put my comments on line

A somewhat aging hotel in a great location. It is a few buildings connected together so on3 has to use a few stairs getting around. Not friendly for people with difficulty using stairs. Service, though, is impeccable. Polite. Timely.

The stay was good just as expected