The Imperial Torquay - Torquay

Very pretty area, good centre to visit other beauty spots

Had a nice very stay, lovely views over the bay from our bedroom and the dinning room (dinning room service some times a bit slow in the evenings,but it was busy) on the whole staff friendly and helpful.

Unfortunately the hotel is very tired and in need of a refit. We had to change rooms three times 1 had mould in the bathroom, 2 smelt of stale urine , 3 was ok apart from gaffer tape on the carpet and the balcony doors did not open. Most of the staff were very efficient and friendly.

Excellent view of the bay and penguins at living coast. We got a free upgrade, some minor cleanliness issues which they sorted promptly. Excellent feel to a great hotel with real character

The first room (205) was awful ! Extremely hot with Dirty windows than would not open fully. Toilet only flushed occasionally. Requested move to a different room but hotel fully booked. Staff very polite and apologetic, brought a fan. Second day we were given different room and was lovely. Thoroughly enjoyed rest of our stay. Staff all hard working and friendly.Food very nice but cultery sometimes dirty ie had lipstick on cup . The views ,staff and hotel were amazing, loved it xxx