Oleo Cancun Playa All Inclusive Boutique Resort

Not worth the price

Not a very clean place. Main restaurant was crowded for breakfast. Not a good variety of food. Food and drinks quality was not good. I had to request a room change because we were given one with a very strong smell of paint. Staff was accommodating though

LILIAN, 1 gece seyahat, 20 May 2021

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10/10 service!!

I have never stayed at a better hotel. The Oleo was absolutely gorgeous, clean, and modern. The staff were INCREDIBLE. We have never had better customer service in our lives. Raul was our server on the beach every day and he was the greatest!! We left feeling like he was apart of out family. He made the entire trip. Truly I could not recommend this hotel enough. We loved it

Grace, 4 gece aile seyahati, 17 Nis 2021

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It was Not for us

Sorry but the photos on any travel site of this place are deceiving. The hotel needs a major facelift. Some parts if the roof has fallen off in chunks and never repaired. The hotel 95% painted white and you see a lot of red oxidation everywhere. The elevators are extremely small and very smudged and dirty with dim flourescent lighting. We paid a out $220 a night and I do not believe this is a get what you pay for place. It has the potential but to it all depends on where the management spends the money. The amenities are very basic. The room is basic with sparse if any decor. We arrived late and ordered something from the room service menu. A soup of consume and we got this small cup of soup and the soup was very bland. The morning buffet was okay. Service is goo though meaning the people there do their best to tend to your needs. We were just disappointed in the property. Drinks were real mediocre. This is not unusual though for an all-inclusive. I also say when u gonna do an all inclusive check the prices! If they are low food and drink is the first to sacrifice in terms of quality. Also very noisy. You can hear everything in the rooms including the street buses and cars.

Luis, 3 gece seyahat, 15 Nis 2021

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Amazing property!

Most fabulous room views ever!! And the staff was so warm and helpful. Definitely recommend.

1 gece seyahat, 27 Mar 2021

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Overall value very good especially for the price and all-inclusive... We had pretty good food, I most especially liked the ceviche and food by the pool.. a few inconveniences, but we still had a wonderful time...if you have small children definitely bring your own life vests etc they didn't have any of that...thankfully i shoved them in my suitcase from the US last minute

1 gece aile seyahati, 26 Mar 2021

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family with small kid

I stayed for a week. The good point is that everything including room service is included. Ocean view room, 1 minute to the beach, Ala Carte restaurant can be used at any time without reservation. The bad thing was that I didn't clean the floor in the room after check-in. A / C doesn't work very well. Refrigerator failure in the room (requested to change but not changed). Room key breaks down every day. forgot to install the phone in the room. The glass on the balcony is dirty. Fighting and blood dripping every night in the room upstairs. The biggest problem is that there is no explanation or offer of VIP benefits on hotels.com. Please do not post false information on hotels.com. The restaurant and chambermaid are very friendly. FRONTO is kind on the first day of mr Juan, and the worst after that. It's not 4 stars. I probably won't stay next time.

akito, 7 gece aile seyahati, 25 Mar 2021

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Good

The hotel is good, the buffet of the hotel have the same food all days, the pool and the sauna was great

Fidel, 6 gece seyahat, 14 Mar 2021

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The staff at Oleo was super attentive and friendly. I can’t complain about the service. Although it’s a nice place, it’s not as luxurious and flashy as it seems at first. The food wasn’t very good nor were the drinks. Out of a 5 star rating, this place is honestly a 3. Had the reviews and ratings been more honest, I would have picked a better place. The staff are the only reason my stay was enjoyable.

3 gece aile seyahati, 11 Mar 2021

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It wasn’t the greatest experience, pool was outdated and in a very small area and ocean was too rough to get in. Staff was great!

3 gece aile seyahati, 10 Mar 2021

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This was a good resort to stay at. The staff was friendly and helpful. A little more evening entertainment would have been nice, as well as their bar staying open a little later than 10pm. Would definitely stay there again though.

7 gece aile seyahati, 8 Mar 2021

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