2/10
I didn’t even stay, the lobby smelled like chemicals and dirty mop water, check-in was difficult and they offered no help, I was told it was mostly a bar and if I needed help with check in I had to come back at 5pm and he could help, although there were no patrons at the bar. Very sketchy place.
It made me so uncomfortable that I did not check in, I rebooked to a better place. They are not wanting to give me a refund. They said I need to go through the 3rd party to get it, and hotels.com representatives tried and were denied the refund. Complete waste of money. I hope they do the right thing and get me my refund, as I will keep trying.
Kristen
1-gecelik iş seyahati