The Tokyu Stay Hakodate Hotel is a fantastic choice for anyone visiting Hakodate. From the moment we arrived, the reception staff provided exceptional service, making us feel welcome and well cared for. The hotel's facilities are excellent, with the added convenience of in-room laundry and a kitchenette, making it ideal for longer stays. One of the standout features is the onsen, which offers both indoor and outdoor bathing options with breathtaking views of the sea, city, and mountains—truly a serene experience.
As part of the hotel's eco-friendly approach, the rooms are not fully serviced daily, but they do provide a daily change of towels and clear the trash, which was a thoughtful balance between sustainability and comfort. The location couldn’t be better—right next to the bustling morning markets and just a few minutes' walk from the train station, tram, and bus services, making it incredibly convenient for exploring the city.
The room size was reasonable for Japan, offering a cosy but comfortable space to relax after a day of sightseeing. Overall, I highly recommend Tokyu Stay Hakodate for its excellent service, modern amenities, and perfect location.