Our room was not clean when we arrived-even the toilet was not flushed- and we had to wait and ask for a couple of times about the situation, staff could have been more competent. Actually the main problem was that our room had no windows and there was no information about this before we make a reservation or at the hotel. Shower curtain was not suitable for a shower, it was just regular linen curtain which could not stop the water and there was no hand wash soap and there was no hangers to hang our towels except the one above the toilet seat which you cannot reach from the shower. So for a tiny room which is going to be water around, having no windows did not help us drying the towels or swimsuits. All in all, hotel is at a great location, people were polite, design was very tasteful but our room was not practical nor suitable to stay unfortunately.