Mahekal Beach Front Resort & Spa

4.0 star property
Beachfront hotel with spa, near Mamitas Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mahekal Beach Front Resort & Spa

5 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas
Exterior
Premium Bungalow | Premium bedding, down comforters, Select Comfort beds, minibar
Exterior
Front of property
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Airport transfer
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Fitness center
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Spa tub
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Terrace
  • Daily housekeeping
The price is $334
includes taxes & fees
$274 per night
Dec 11 - Dec 12

Room options

Available filters for rooms
Showing 8 of 8 rooms

Run of House

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • 226 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Ocean View Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Blackout drapes/curtains
Premium bedding
  • 226 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Blackout drapes/curtains
Premium bedding
  • 226 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Premium Bungalow

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

The Oasis

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Down duvet
  • 226 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Oasis Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Hypo-allergenic bedding
Down duvet
  • 226 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Blackout drapes/curtains
Premium bedding
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Garden View Palapa

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Renovated in 2014
Blackout drapes/curtains
Premium bedding
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Map
38 St And The Beach, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 8 min walk - 0.8 km
  • Quinta Alegría Shopping Mall - 13 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mamita's Beach Club - ‬7 min walk
  • ‪Club de la Cerveza - ‬5 min walk
  • ‪La Vagabunda de la 38 - ‬2 min walk
  • ‪Encanto Beach Club - ‬4 min walk
  • ‪La Cueva del Chango - ‬4 min walk

About this property

Mahekal Beach Front Resort & Spa

At Mahekal Beach Front Resort & Spa, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be just steps from Playa del Carmen Main Beach. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Serving Mexican cuisine and offering garden views, Cocina is one of 3 restaurants and 3 bars/lounges. Other highlights include a beach bar, a fitness center, and a spa tub. Fellow travelers love the helpful staff and overall property condition.

All inclusive

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Bicycling
Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 195 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
  • The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 20 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Parking

  • Onsite parking available only on request
  • Offsite parking within 16 ft (USD 10 per day)
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Scuba diving
  • Shopping
  • Pool table
  • Bicycle tour information
  • Ecotours nearby
  • Parasailing nearby
  • Snorkeling nearby

Working away

  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 33 buildings/towers
  • Built in 1985
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Mosquito nets
  • Communal living room
  • Fitness center
  • 5 outdoor pools
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Spa

Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.
Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Day (25 December) Gala Dinner per adult: USD 120
  • Christmas Day (25 December) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night
  • Resort fee inclusions:
    • Beach loungers
    • Bicycle storage
    • Fitness center access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Lending library access
    • Pool access

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 27 for adults and USD 27 for children
  • Airport shuttle service is offered for an extra charge of USD 302 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 5 and 12 costs USD 302 (roundtrip)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30.25 per accommodation, per night

Parking

  • Parking is available nearby and costs USD 10 per day (16 ft away)
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa tub, and guests under 17 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
  • Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 100.
Guests can rest easy knowing there's a fire extinguisher, window guards and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Frequently asked questions

Does Mahekal Beach Front Resort & Spa offer free cancellation for a full refund?
Yes, Mahekal Beach Front Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mahekal Beach Front Resort & Spa?
Yes, there are 5 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Mahekal Beach Front Resort & Spa?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 20 lbs per pet. There's a charge of USD 30.25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Mahekal Beach Front Resort & Spa?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Mahekal Beach Front Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 302 per person roundtrip.
What are the check-in and check-out times at Mahekal Beach Front Resort & Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Mahekal Beach Front Resort & Spa?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Mahekal Beach Front Resort & Spa and nearby?
Have fun with onsite activities like beach yoga and scuba diving. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Mahekal Beach Front Resort & Spa also has 3 bars and a fitness center, as well as spa services and an arcade.
Are there restaurants at or near Mahekal Beach Front Resort & Spa?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Mexican cuisine, and garden views.
Does Mahekal Beach Front Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Mahekal Beach Front Resort & Spa like?
Mahekal Beach Front Resort & Spa is in Downtown Playa del Carmen, a short 2-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Quinta Avenida. Travelers say the area is walkable and good for shopping.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Patty, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Eric, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Lidice, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

An Unforgettable Stay at Mahekal Beach Resort
We recently stayed at Mahekal Beach Resort in Playa del Carmen, and it was an absolute dream. We booked the Oceanfront Casita, #36, which came with a private balcony and a plunge pool, offering stunning views of the ocean. The room was spacious, well-maintained, and beautifully decorated with authentic Mexican charm. What truly made our stay exceptional was the outstanding service. From check-in to check-out, the staff went above and beyond to make sure we were comfortable and had everything we needed. They were attentive, friendly, and always willing to offer helpful tips for exploring the area. The location was perfect—just the right distance away from the bustle of Fifth Avenue. It was close enough to walk to the shops and restaurants when we wanted to, but far enough for a peaceful and relaxing experience by the beach. If you’re looking for a serene, beautiful getaway with top-notch service and stunning oceanfront accommodations, Mahekal Beach Resort is the place to be. We can’t wait to return!
Mark, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raechel, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks Alan
Alan was super helpful.
John, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The beach front bungalows are one of a kind, very difficult to find anywhere - these were beautiful and rustic, just what I was looking for.
Lee, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect location and very relaxing resort. Everyone was very attentive and pleasant. Would definitely recommend this resort and stay here again!
Christina, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Worst place I've ever been.
Amra, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Lorrie, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I stayed a little over a week. Everything and everyone was very friendly and helpful. Rooms were clean. The only thing I didn’t like was the bugs, ants, and little worms crawling on the bed while sleeping.
ANGIE, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love the privacy and easy access to the beach
Salvador, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Jeff, 3-night trip
Verified Expedia guest review

8/10 Very Good

I reserved a massage for two, two days in advance. With the coupon they offer for one person and was going to pay for the second person. In the end they didn’t do it Saying that they never reserved it and they made a mistake. That was awful.
Arbey, 4-night family trip
Verified Expedia guest review

6/10 Good

This hotel is a 3 star at best. The best part about this resort is the location. It is directly on the beach and in walking distance to tons of great restaurants and shops. The bathrooms are small with barely room for toiletries (single sink), the sinks are corroded and aged and the shower is made more for outdoors. The mosquitoes are everywhere and there’s an inch gap letting them in at the bottom of the room doors which we had to cover with towels. We weren’t made aware of the animals (coatis) on property and only found out on social media. These are raccoon-like creatures which were crawling on the roof of our palapa while we were relaxing on the hammocks. A very unpleasant surprise! One of the worse parts of our stay was the smell. I read in reviews and thought it was isolated. No! It smells like sewage throughout the resort, even the beach. Also, the cleaning supplies used by the staff are ineffective and actually smelled worse as if they were using the dirty sewage water. I would strongly suggest to find another resort in the area.
Walter, 5-night romance trip
Verified Travelocity guest review

6/10 Good

The property is located right on the beach & the Mayan esthetic is lovely. The vibes of the property are calm & quiet. Rooms are simple, clean, & have a nice esthetic flow. The all inclusive half board doesn’t include drinks but the food that I had was decent. The breakfast is nicely laid out with some good options of fruit, omelets station, quesadillas, juice coffee etc. if you order anything extra such as a latte or a cocktail it does cost extra and they do expect tips. My check-in was fine, however I was early so when I came back to get my room, they gave it to someone else resulting in a downgrade for me. Luckily Expedia has excellent customer service and they made things right by giving me a refund & credit. My room was comfortable except the shower head was old and filled with lime resulting in water spray everywhere. My door had a huge gap opening even when closed and at one point a large cockroach was in the room. The maid service is very efficient and they make sure that everything is tidy and refilled. The one thing that blew my mind was the charge of 60 pesos for a coffee pod and 65 pesos for a cheap bottle of water. To me that is really in poor taste and unacceptable for a so-called 5 star. The beach is beautiful but unfortunately if you come on the weekend, you can expect it to be completely packed and loud until 1 am with loud music etc the hotel has its own roped off area but it’s still really overcrowded on the beach. Overall it was an average experience.
Nefertiti, 3-night trip
Verified Expedia guest review

4/10 Fair

It was pretty to look at and pools were nice. Staff was very friendly and the food was good. On the down side: The 1st night we were in a bungalow (best on property) and right by beach. Did not sleep all night due to people on the beach playing guitars, yelling all night long and people playing bongos at 5am. Was so bad we asked for a down grade and moved our place to somewhere quieter on the resort. Also we were locked out of our bungalow 2x the first time for 45 min and second an hour. Lock kept breaking and maintenance had to fix. Another reason we asked to move. There are no tv’s or microwave in rooms. The fridge is full of their drinks they want you to buy and no room for your own drinks to keep cool. The coffee in the rooms you have to pay for also. Ate at the best restaurant on the property and when seated we had to ask to move tables due to so many ants all over the table. The all inclusive only included a breakfast and a dinner each day at their selected restaurant only. No drinks included. Rip off. There are also a lot of mosquitoes! There is no shuttle from airport to resort or vice versa and it cost us $480 to get from and back to airport. It was nice to look at but would not recommend. Stay somewhere just as nice with as good or better amenities.
Gary Allen, 4-night romance trip
Verified Expedia guest review

6/10 Good

check in and out is horrible. The property is beautiful but they need to expedite the check in and out. You have to stand in a hot outdoor covered area, but, unbelievable they have one staff member only. I have gotten day passes there a few times before, and it's the same thing, this time, I rented a room, but, it was not a pleasant experience.
Rose, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This resort has amazing views of the beach ! The staff are very friendly and respectful. But the facility needs a lot of updates and cleaning and more walkways to get to places and more places where to eat other than that it’s an Amazing place we had a wonderful time !!!
Juan E, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Barbara, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The resort was absolutely amazing and peaceful for my 6year old daughter and I. First time having a vacation in over 12 years and I couldn’t have picked a better place. My daughter and I had such a beautiful time here. The staff I can’t say enough good things about them. They even remembered our names. I never once had to ask for anything, just genuine, accommodating and sweet. We will definitely be coming back! Missing it already!! <3
KRISTINA K, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was really well maintained. Room was big and clean, restaurants were excellent, you have a lot of choices for breakfast, lunch and dinner. Pools were nice and the access to the beach was convenient. The only thing that needs to improve is the wi-fi in the rooms, a little bit spotty sometimes. Overall was an excellent stay and I definitely will love to come back and stay.
Robert Matthew, 7-night romance trip
Verified Expedia guest review