Damien, the hotel check-in staff member was super friendly and helpful. He gave me a courtesy call after check-in to make certain the room was satisfactory. I had a power outage in the bathroom/vanity area, but it was fixed promptly. While the outside of the building was old, the room I had was updated with refurbished bathroom and vanity area. The carpet was old, tattered and semi-dirty, but everything else was clean. The bed was comfortable and except for the last night there, it was quiet. On my last night I had an apparently deaf neighbor who had their television cranked up loudly all night. Overall the stay was pleasant and I would stay there again. It was very close to the venue where I was working.