Residence Inn by Marriott Chicago Downtown / River North

The room was nice and clean. I only wish they did not try and charge you for the bottle of water in the room $7 and they also hold 70 dollars on your credit card for incidentals. Other then that very close the the House of Blues which is why I was there!

Hotel was in a very convenient location. Staff was great. WiFi wasn't the best but overall stay was very good.

This was the best experience I've had at a hotel. The room was fantastic, just perfect for us. The staff was wonderful. We were so comfortable there. We will be back.

Everyone was so nice at this hotel! Loved the service and lobby was so welcoming and a nice place to gather!

Frustrating, called three weeks prior to coming and requested a tower room for our overnight in Chicago. They assured us that we were on the 26th floor of a 27th floor building. Also called the day before and once again they assured us we were “blocked” on the 26th floor. Upon arriving we were on a much lower floor and they didn’t offer to change it. We also were looking forward to a soak in the hot tub, and it was out of order. Just annoying when you spend hundreds of dollars on a room and parking to not get what your were told was available for you. In the big picture it’s all high class problem and we were grateful for the time we had making the best of it.