Kaiser Permanente Oakland Medical Center - 16 min walk - 1.3 km
Oakland City Center - 17 min walk - 1.4 km
Jack London Square - 3 min drive - 2.7 km
Getting around
Oakland Intl. Airport (OAK) - 18 min drive
Concord, CA (CCR-Buchanan Field) - 24 min drive
San Francisco Intl. Airport (SFO) - 36 min drive
San Carlos, CA (SQL) - 37 min drive
Berkeley Station - 8 min drive
Coliseum Station - 10 min drive
Oakland-Jack London Square Station - 11 min drive
19th St Station - 8 min walk
12th Street/Oakland City Center Station - 14 min walk
MacArthur Station - 27 min walk
Restaurants
Drake's Dealership - 2 min walk
The Double Standard - 4 min walk
Delah Coffee - 4 min walk
Two Pitchers Brewing Company - 2 min walk
Parche - 3 min walk
About this property
Kissel Uptown Oakland, in the Unbound Collection by Hyatt
Kissel Uptown Oakland, in the Unbound Collection by Hyatt puts you within a 10-minute drive of San Francisco Bay and Jack London Square. Guests can visit the fitness center for a workout or grab a bite to eat at Otto's Uptown Kitchen, which serves American cuisine and is open for breakfast, lunch, and dinner. Also, Moscone Convention Center and Oracle Park are within a short drive. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: 19th St Station is 8 minutes and 12th Street/Oakland City Center Station is 14 minutes.
Languages
English
At a glance
Hotel size
168 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite valet parking (USD 52 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Free bicycles nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2022
ATM/banking
Fitness center
Beaux Arts architecture
Accessibility
Wheelchair-accessible bathroom vanity
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Low-height desk
Low-height bed
Height-adjustable showerhead
Grab bar in shower
Roll-in shower
Doorbell and phone notification
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Hardwood flooring in room
Room amenities
Be entertained
55-inch Smart TV
Premium cable channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning and heating
Fan
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
What to enjoy
Individually decorated
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Desk chair
Food and drink
Chef
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Local maps
Restaurant dining guide
Special features
Dining
Otto's Uptown Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
High 5ive - This rooftop bar specializes in American cuisine. Happy hour is offered. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 17.13 per accommodation, per night
Optional extras
Full breakfast is offered for an extra charge of approximately USD 25 per person
Children & extra beds
Rollaway beds are available for USD 20 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Parking
Covered valet parking costs USD 52 per night with in/out privileges
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Kissel Uptown Oakland
Kissel Uptown Oakland, in the Unbound Collection by Hyatt Hotel
Frequently asked questions
Does Kissel Uptown Oakland, in the Unbound Collection by Hyatt offer free cancellation for a full refund?
Yes, Kissel Uptown Oakland, in the Unbound Collection by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kissel Uptown Oakland, in the Unbound Collection by Hyatt?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Kissel Uptown Oakland, in the Unbound Collection by Hyatt?
Yes. Valet parking costs USD 52 per night.
What are the check-in and check-out times at Kissel Uptown Oakland, in the Unbound Collection by Hyatt?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Kissel Uptown Oakland, in the Unbound Collection by Hyatt?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (14-min drive) is nearby.
What is there to do at Kissel Uptown Oakland, in the Unbound Collection by Hyatt and nearby?
Have fun with nearby activities like cycling and hiking. Kissel Uptown Oakland, in the Unbound Collection by Hyatt also has a fitness center.
Are there restaurants at or near Kissel Uptown Oakland, in the Unbound Collection by Hyatt?
Yes, Otto's Uptown Kitchen offers American cuisine.
What's the area around Kissel Uptown Oakland, in the Unbound Collection by Hyatt like?
Kissel Uptown Oakland, in the Unbound Collection by Hyatt is a short 8-minute walk from 19th St Station and 11 minutes' walk from Fox Theater. Travelers say that the hotel is in a great location.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 10, 2024
One of my favorite places to stay. Friendly staff, clean and central to different locations in Oakland. Enjoyed the food options at Otto.
Debra
Debra, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Bankole
Bankole, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Great place
Had a wonderful time wish the roof top stayed open later on a Friday night. Other wise the experience is great the staff was very friendly and I was able to check in early
Leah
Leah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Always a great stay
I have stayed here a few times over the past two years. It is very consistent, very clean and new like, friendly staff and great hotel decor.
Melissa
Melissa, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 20, 2024
Nice Hitel
The room was really nice, only complaint i have is the refrigerator is way to small to fit any food or drinks inside. An actual mini refrigerator would be better. Other then that the services was great. The floor was quiet. I felt very comfortable. Would highly recommend if your staying in the Downtown Oakland area.
Tanea
Tanea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Christine
Christine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Laura
Laura, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 13, 2024
Terrible customer service
Traveled to the bay area with a group of family members. We reserved 3 rooms with a “guaranteed “ 3:00 check in according to Hyatt website. 1 of the rooms were ready early and we wanted to put our bags somewhere safe so they charged an extra $50 for early check in. When we returned at 3 for check in we were told that the rooms were not ready yet. After waiting almost 2 hours and having to ask various different people at the desk who were not very friendly or helpful our rooms were finally ready. When we arrived at our rooms we called down for our luggage to be brought up to our rooms. After waiting more than 30 minutes we went down to check on our luggage. The front desk were not sure what happened?!?! And called security to open up the area where our luggage was supposed to be held. Well at this point well thought we were on candid camera because it now became a joke. Our luggage was not in that room and after looking around a bit we found the cart with our luggage left in the parking structure?!?!! What a disappointment ! Management has failed !!! And to top the weekend off they incorrectly billed our credit cards at check out. Unfortunately we will not return and definitely will not recommend.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Gerald
Gerald, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Edwina
Edwina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 4, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 25, 2024
Doug
Doug, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Really nice - everything felt NEW and CLEAN, i loved it. Only thing was the parking $52 overnight cost. Sheesh. And with the area being high on car break ins - it left me with no choice but to pay the $52.
Crystal
Crystal, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Debra
Debra, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 7, 2024
Great Stay
Lovely clean hotel. Easy to get around and the staff was awesome. Cocktails and food were amazing.
Elizabeth
Elizabeth, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 5, 2024
This is an overpriced hotel in a somewhat sketchy neighborhood. And it charges hidden fees that are not included when booking a room but are charged at check-out. The hotel staff, when told, did not seem to care.
Peter
Peter, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
Jul 23, 2024
Meiiesha
Meiiesha, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 21, 2024
Sarah
Sarah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Loved it! Staff were very kind, and the room was very comfy and pretty
Pauline
Pauline, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Great stay
I was unsure about staying in Oakland. Our stay was very nice, no concerns at all. Gym was great. Nice bakery just outside the hotel.