8/10
The hotel was wonderful and in a convenient location in the downtown area. The restaurant was beautiful and had a great array of food choices that were high quality. I did enjoy the self-checkout convenience store where I could quickly pick up what I needed at any time. The room was very clean and most things were provided as expected.
Improvements I would suggest: 1) Updtate Google Maps pin as it lead us to the south end of the hotel and not the front. 2) Set elevator doors to delay closing, and close slower as the doors closed too fast when the elevator was already on the floor and it looked like it would ping my hands if I tried to jump in while the doors were closing. This is too fast for a senior and the tablet system does not give enough delay to know which elevator to walk over to. 3) Have signs out for quiet hours. We had guests being noisy throughout the night on our floor that I did not get any sleep. It was likely they were going to the pool, since we were on the same floor and close to the door leading to the gym and pool area, but then there should be enforcement to ensure other guests are not being disturbed. The doors are not thick enough to keep sound out. 4) Provide hairbrushes and other commonly forgotten bath items in the convenience store. I forgot a hairbrush and did not have time to ask the front desk if they had any. It would be easier if they were in the convenience store or provided in the room bathrooms.
Cynthia
3-gecelik aile seyahati