Four Points by Sheraton Kamloops

It wasn’t very clean The phone was filthy They had NO microwave !

Comfortable room. Too few staff, insufficiently trained.

There was a bit of machinery noise in the corridor (near the workout room). Fortunately this noise was masked by the room air fan. The hotel was comfortable and the staff were very pleasant.

The staff were very friendly and offered a room upgrade on our arrival.

It was okay. What made it bad was when trying to find a room and waiting on hold for 5 mins only to get hung on up only to get there and have them tell me it was because it was busy? Really? And then getting double charged for my room, saying I didn’t pay Expedia...I never booked through Expedia so it was a pain trying to explain that to the hotel staff but thankfully hotels.com helped me out with that

This hotel is deceiving from the front. Once inside you feel like you’ve entered a 2 star hotel. Pool is extremely dirty. Floors are filthy. Not impressed by the overall condition and the price they charge for it.

We stayed for 2 nights. Since we travel with our dog, we were sequestered to a room next to housekeeping and the pool. A lovely view of the water slide from our window. We even paid an extra $25 to stay in this room because of our dog. My biggest issue was the service. Only 2 bath towels were provided even though our reservation was for a family of 4. On our 2nd day we asked for more towels when our room was to be cleaned. By 4pm our room was still not cleaned so i walked across the hall and asked for more towels and dumped my own garbage myself. We really felt like we were the forgotten / ignored room. To top it off my daughter cut her foot on the edge of the pool. The pool and waterslide were fine otherwise. If you travel with your dog, don't go to this hotel.

Very nice hotel.

Pool was not great. The halls had an odour.

Exceptional hotel, excellent restaurant. Very happy with our stay. Hotel was rooms very clean