Overall this was a good experience, with just a couple of frustrations: I arrived early, before rooms were ready, and expected to store my luggage there while went to meetings. They told me they don't do luggage storage. What hotel doesn't do luggage storage for their guests?! Same problem on checkout. So I basically spent two days dragging my luggage around Union Square. The staff was also kind of unfriendly and mostly unhelpful. The rooms and common area, however, we recently remodeled in a pretty stylish way and the room was spacious and comfortable, albeit very basic. I would stay here again -- if I didn't need to check luggage.