The L.A. Grand Hotel Downtown

Overall hotel was nice. Did not receive an upgrade but was able to check in before 3p. Parking is very expensive $50. There are 2 handicap parking spaces, so I parked there. I came back down less than 2 hours later and my car was blocked. I asked the cashier if she knew who car it was and she said no I'll ask the manager because your car has been there since 1p. The manager comes over and says the same, I inform them that I didn't think you had to pay for handicap parking if its not valet. The cashier then tells me I have to pay because Ive been there for a while. I catch her in a lie about not knowing who car it was and she just stares at me. I was then charged $30 for 1.5 hours, then the valet manager moved his car. What's the point of handicap parking spaces if you're still going to charge as if its valet??? Other than the parking rip off, my husband and I enjoyed our stay

It was clean and the tub was very relaxing! Love the open space of the townhome! Would stay again

Always an amazing pleasure to stay at this hotel.

Clean hotel, and clean room. Overall good except valet parking $50.

Great hotel, beautiful lobby and exceptional customer service