The Willows Hotel

Very good location.

Air conditioner was not operational. No coffee in room or lobby. Staff was about as luke warm as yesterday's oatmeal.

The Willows is historic but the furniture, beds, bathrooms etc. are all up to modern standards. The rooms are great but what makes this hotel extraordinary are the staff. Being friendly, knowing the neighborhood, and seeming to love the place. Usually when a business runs this smoothly its because it has good management and people are happy. They handled coronavirus requirements properly and reasonably, everything was extra clean.

Yeah it was a pretty crappy stay the air conditioner did not work Windows couldn't open and it was about 95 degrees in there with humidity had to leave the hallway door open to get air in the room

Great service from front desk staff, but it is older hotel. Room was not extremely clean.

Not a long stay but the hotel was quaint & well kept. The decorations & lobby were very welcoming & had an amazing smell. Front desk employees were very nice with every encounter. Would definitely book again.

I love this place. Fairly priced, clean, friendly, comfortable atmosphere

For as old as this hotel is, it was pretty clear they took the time to renovate the front entrance but left the hallways looking more or less original and old looking. Nice small cozy solo 1 bed rooms. General hotel room expectations were met, not a whole lot to complain about, including the complimentary breakfast. Only thing might be that the bed was a little squeaky and in the middle of the night the radiator turned on and was pretty loud and obnoxious for a good 10-15min. So nothing amazing, rather aggressively mediocre but in a good way, and very worth it for the price with respect to other hotels in the immediate vicinity and given that I was only staying for a night.

The hotel had great charm, older furnishings, and was in a convenient area of the city. We opten for the "comfort sized king room" which we would consider average sized compared to chain hotels, so I don't know if I would want to stay in one of the smaller rooms. We enjoyed the stay and the suggestions from the staff on things to do in the area. Check out was a little slow and we were mis-charged for a few items, and that was the only issue we had. We recommend this hotel and would certainly stay again!

We had a very nice stay! We went to a concert at Lincoln Hall which was only a 20 minute walk from the Willows. There is always coffee and tea in the lobby which was nice to grab as we headed out into the cold for the walk. The staff was very kind. We enjoyed our clean room, king size bed, and robes!