Planet Hollywood Adult Scene Resort & Spa - All Inclusive

All Inclusive was not really what it was. You have to up pay to get the real all Inclusive. Pool close at 7pm. If i Was 70 years old ok. But im not soooo. Why does the adult slide shut down so early. 2 restaurant smh

4 gece arkadaş seyahati, 10 Haz 2021

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All Inclusive was not really what it was. You have to up pay to get the real all Inclusive. Pool close at 7pm. If i Was 70 years old ok. But im not soooo. Why does the adult slide shut down so early. 2 restaurant smh

4 gece arkadaş seyahati, 10 Haz 2021

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The resort itself was beautiful. Some of the staff was rude. Asked for wash cloths several times, only got them once, and it took HOURS, and one time they brought slippers instead. My friends stayed in a swimup on the bottom floor, their room was filled with bugs. Paid for a butler, never once seen him. The drinks were watered down. The food was TERRIBLE at all the restaurants except the steakhouse. It all tasted the same. Eggs tasted like chicken, that tasted like the pasta. Doesn’t matter what you ate, it all tasted like paper. The check-in/out is a nightmare. They give you the cheapest bracelet ever as a room key and if you lose it, u have to pay $95 for another one. Next time I come to Mexico, I will NOT be staying here.

4 gece arkadaş seyahati, 9 Haz 2021

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A lot to work on. Room service takes 3 hours each time to get to your room, they try to charge you for a ton of things with it being an "all inclusive" and no point of upgrading to star class when you're not getting any different or more luxury treatment than others.

3 gece romantik seyahat, 7 Haz 2021

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N

6 gece arkadaş seyahati, 6 Haz 2021

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After all the negative reviews, I was very skeptical about going to PH. I can’t say enough good things about PH! Check in and check out we’re a breeze, staff was amazing, food was great, beds were amazing, and the beaches were beautiful!! I highly recommend staying here. We plan on taking our family back next year!

5 gece romantik seyahat, 4 Haz 2021

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Vacation From Hell

My stay was horrible from the time I checked into the hotel. I was put in the wrong bed size room, (The price I paid was 2 Queens and a sofa) Instead I was in 1 Queen Bed and a Sofa Room. There were roaches in the room and the room was filthy. I complained and was given another room. Although the next room was cleaner, there were broken items in the room. I complained and was told the hotel was filled to capacity. I lived out of my suitcase during my stay because I feared geeting roaches in my belongings. Although the resort was all inclusive, I had explosive diarrhea the entire time of my stay, the food in the restaurants were cover with fly and nats.

Joann, 4 gece aile seyahati, 4 Haz 2021

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My husband and I really enjoyed the Planet Hollywood resort. It was our first time staying at one in Mexico. We stayed on the adult only side with their own large pool, plenty of bars, and 1 adult only restaurant (had to pay out of pocket for it for dinner). All other restaurants were on other “family” side but most places had separate sitting for adults or star class. Staff was very friendly and always in a good attitude and willing to help. We brought cash (US dollars) which was accepted everywhere on resort and off. I did bring a Credit card (Discover) which I found out isn’t always accepted in places in Mexico; bring MasterCard. We did book 2 excursion from the resort which both were fun (scuba diving and dolphins). They set up transportation for us and it was for the most part smoothly; they did get us in the wrong van once at Resort but we explained we already had transportation set up for set price and then they told us we were in wrong van. Occasionally they do try to up-sell you on things not included in all-inclusive. This only happened to us twice but when we asked if we had to pay for extras (high shelf alcohol) they were honest saying you had to pay more for it. Drinks and food were great ;the bar staff can make anything for you. The food wasn’t anything adventurous or new dishes to us but it was good and plenty of food (can order multiple dishes for free). I would not pay for private swim out room; small pool and open for everyone to see.

6 gece romantik seyahat, 2 Haz 2021

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Lots of activities for both kids and adults here. Brand new property, really nice rooms, friendly staff and lots of food options.

2 gece arkadaş seyahati, 31 May 2021

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Very nice property, still new and the staff is super helpful. The activities are really good but I think the nightclub should be open on more nights and the adult pool should have music in later hours. The rooms are truly amazing and comfortable. Very clean facility and grounds. I love the attached beach and the excursions offered.

2 gece arkadaş seyahati, 29 May 2021

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