Luxe Sunset Boulevard Hotel

The stay in Luxe Sunset BLVD was amazing. The Hotel was really comfort for staying. I didn't want to leave the room as it was so comfy and peaceful. The only thing was that whoever wanted to stay in this hotel really need a car to get around since there was nothing to explore within walking distance. Once you gave a car, there were so many things to explore: UCLA, Beverly Hills, world class restaurants and else. All those were 2-3 km away from hotel. Anyway, I would love to stay in this hotel again.

Overall the stay was okay. There was a issue with the AC that went on for hours before it was fixed. The room was clean. I had a issue with payment after the fact. I occurred charges afterwords for items taken out of the mini fridge that housekeeping lied about. Most people know anything in the mini fridge is overpriced so why drink or Eat it. So I’m waiting for that to be corrected on my account

The internet was well below par, it would work in 15 minute increments and the smart cast on the TV worked the first day we checked in and did not worked again until 6 days later when I called the front desk to have them fix it. I then went out on Tuesday and could not find my car in the parking lot, only to think the valet had parked it in the lower lot, 5 hours later I came out and found it parked at valet. I was told “I had text to get it”. EXCEPT I hadn’t! When I complained to GABRIEL the next day he blamed it on the guests mixing up the their tickets. REALLY?! Our room was also cleaned after having a do not disturb sign being put up. That supposedly didn’t happen either, but our since my daughter had brain surgery and the room could not have anyone it and I had her bed covered with bleached and lysol on her bedding and had the sign up all week and found on the inside of the door, i find it humorous. My parents who stayed in a different room had called the front desk on Monday to see about a reclining chair for my daughter for after her discharge from the hospital on Tuesday. They said they did not have a chair, BUT we could use a pool lounge chair. Soooo on Tuesday night after my daughter was settled and asleep my MIL and I got the chair and bought to the room. On Thursday when HK came in to clean without permission they took the chair and left a condescending message on our VM about how we weren’t allowed to have a chair in our room. NOT my IDEA!

Very good.

Not sure who wrote the previous “reviews”... This hotel is NOTHING like the pictures or reviews. Glorified motel. Layout is the same but carpet and furniture are old, musty and stained. I did not dare touch the beds, but mattresses looked lumpy. Bathroom was dark and dingy. Heard a girl talking in the next room. The room overall had a stale urine with strong cleaner smell, like a nursing home. I almost cried... Called, got a room downtown, left immediately.