Hotel Indigo Madison Downtown

Excellent choice in Madison! Hotel was clean and inviting, not cookie cutter at all. The room was spacious, the bed comfortable. Loved the Aveda bath/hair products. The entire staff was welcoming from the moment we walked in the door. One morning after an outside run, my husband was greeted by a staff member, asked about his run and even offered water! We will definitely stay again when we return to Madison.

Thought I read there was a safe in the room, there wasn't. Towels were so stiff and felt like sandpaper. Room and hotel decor was cool and different. Food was excellent but on the expensive side.

We enjoyed our stay when we visited our son. The hotel was conveniently within walking distance of his apartment as well as places to eat, drink, shop, and be entertained. The hotel staff was friendly and helpful. Breakfast at The Palette was delicious.

The airport shuttle was not available when we needed it for our departure. Priority was given to guests attending the Badger game. Doing this was contrary to the hotel policy. I specifically booked this hotel for the airport shuttle.

Excellent stay. Entire staff was friendly and accommodating. They provided a shuttle service to various locations, and top notch recommendations for food and drinks. Room was clean and stylish!