It was very hard to communicate with the owner over the phone. When I called her to inform that the reservation was not the core t date, she said she didn't see anything and hung up on me. I called again to try and explain that I made it online and before saying another word, she hung up on me again.
I call d a third time and had to be firm with her and say lady, please listen and I went on to tell her that I didn't want a reservation for Sunday but needed it for Monday and to please change it, she responded with " Lady, come and we can talk"
I got my car towed and I needed a place to stay on Saturday..I got a ride there which took 30 minutes to arrive. When she got to the door I introduced myself and all she said was " well, come tomorrow" I asked her to refund the money and she said no.
I was apprehensive in making this review because I know it's a family owned business and I also noticed a young man working their with the family and I don't wish for their business to not thrive for his sake but I wish she would not be so rude.
I hear her yelling at another person for having woman in his room which maybe he should have know to not have guest but she yelled and told him " you just come here to f*** her and f woman. I don't think that was ok.