We aren’t picky people, but this is one of the worst places we have stayed. Rated a 4.5-5 star, that’s a joke. Staff in dinning buffet is horrible, food was horrible, we had to constantly ask to have our fridge replaced with water and juice. Maid service didn’t show a few times, we had to ask for fresh towels to shower on those days. Very few staff were friendly and polite. No blankets on the beds, again we had to request basic necessities.
The beach isn’t great at all.
The pool area was good and the staff running the daily activities were good. Very friendly and welcoming.
To be honest, if my husband and I were by ourselves we would have left after 2.
And nothing for kids, the kiddie area is very run down and subpar at best.
No coffee bar, it’s listed that they have one, they don’t. The bar service was again not great, I’ve never seen staff so unfriendly.
1 extra dining hall that is reservations only, but so small it fills up quickly. If you can get in, that was good food and good service.
We will never go back to this place and I’ll warn everyone I know. It’s too bad, has alot of potential, but not run properly at all