Bera Hotel Alanya - All Inclusive

5* Worth money but less then expected People very nice, True 5 * but not luxury , worth money, 5 nights , family room , very clean, spacious, ... Food good buffet but miss some good fish/ meat verity And high standards

First time for us booking a halal friendly hotel. Good principles, some niggles but overall a good experience. Pros: Segregation generally, good quality food, great indoor spa/jacuzzi/steam bath/sauna facilities, beautiful beach, lots to do generally. Nice food in pool bar. Nice Pets Corner. Fabulous slides. Caring lifeguards. Cons: Music too loud - deafening - during evening. So many reviewers have mentioned this but hotel has done nothing to solve. Evening activity session too late at night. All in Turkish so no good for many of the foreigners. No kids club for over 6 Yr olds. Same food daily in all inclusive menu. Food isn't available around the clock. Outdoor pool temperature too cold - the sea is warmer! Women's pools on rooftop appeared to be closed throughout our stay. Naked women from hotel next door use bera beach where there are modestly covered families, because they have a rocky beach of their own. Property is ageing.

One night booking prior to 3 night booking. Realised I'd forgotten to add the child to this booking. Sent hotel email after email to sort the issue out and merge the two bookings together. Also mentioned that we're celebrating an occasion during this visit. No response to anything. Instead got a bill upon arrival for the child. Advised Hotels.com via text chat in order to see if they could support. They're customer service was below standard as per usual too.

Good spacious rooms, lots to do for kids,nice food. Points of improvement, more english speaking staff