HOTEL REAL COLONIAL

We booked this hotel through Hotels.com When we arrived, we were told that the price that is quoted on Hotels.com did not include a special tax. When I inquired into the nature of the "special" tax, I found out that it was actually a service surcharge that the hotel adds to the bill, not a tax. I found this to be a good example of false advettising and I hope Hotels.com takes notice. I ranked it lower in cleanliness because of the filthy floors. When I pointed out how dirty they were to the maid, she told me that she wasn't the one who cleaned the floors, that was the job of maintanence. In other words, "not my job."