6/10 İyi
5 Ekim 2018
mediocre place
We have stayed at this hotel for three nights. Our suit was spacious and nice looking with large windows and the beds were in good shape. However these are the only positive aspects of our experience.
First of all, although I picked the option to "pay at the hotel," they withdrew money from my credit card immediately. After I checked out, they charged me an additional 8 euros, which I dont know anything about. Although I was quite consistent on reminding them about the specific information needs to appear on my invoice, during the check-out it was wrong.
They did not check us in and told us that it was not possible before 3 PM, and the receptionist was noticeably indifferent (he was the only rude worker at the hotel).
So, overall, I got the impression that they do not listen to you and they were uncaring about the needs or the demands of the guests.
The cool cafes and restaurants are 15-20 min walking distance, and the hotel's street is quite dull.
There are thousands of better hotels in Berlin. I will not choose this one again. Dont recommend.
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