3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
What's nearby
Shibuya Crossing - 9 min walk
Yoyogi Park - 3 min drive
Roppongi Hills - 3 min drive
Tokyo Midtown - 4 min drive
Meiji Jingu Shrine - 7 min drive
Getting around
Haneda Airport (HND) - 41 min drive
Ebisu Station - 13 min walk
Daikan-yama Station - 15 min walk
Shinsen Station - 16 min walk
Shibuya Station - 1 min walk
Omote-sando Station - 18 min walk
Naka-Meguro Station - 21 min walk
Restaurants
東京油組総本店渋谷組 - 2 min walk
ドトールコーヒーショップ 渋谷新南口店 - 1 min walk
水炊き・焼鳥 とりいちず酒場渋谷新南口店 - 1 min walk
ねぎし 渋谷3丁目店 - 2 min walk
日乃屋カレー渋谷3丁目店 - 2 min walk
About this property
JR-East Hotel Mets Shibuya
At JR-East Hotel Mets Shibuya, you'll be just a 5-minute drive from Tokyo Tower and Shibuya Crossing. You'll have free perks like WiFi and wired internet. Also, Roppongi Hills and Tokyo Midtown are just a 5-minute drive away. Fellow travelers like the overall property condition and access to public transport. The property is just a short walk from public transportation: Shibuya Station is just steps away.
Languages
English, Japanese
At a glance
Hotel size
186 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Covered onsite self parking (JPY 2000 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Shared microwave
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchairs available on site
Room amenities
Be entertained
Flat-screen television
Premium TV channels
Pay movies
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1980 for adults and JPY 1980 for children
Parking
Covered self parking costs JPY 2000 per night with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Also known as
JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo
Frequently asked questions
Does JR-East Hotel Mets Shibuya offer free cancellation for a full refund?
Yes, JR-East Hotel Mets Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JR-East Hotel Mets Shibuya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JR-East Hotel Mets Shibuya?
Yes. Self parking costs JPY 2000 per night. Parking spots may be limited.
What are the check-in and check-out times at JR-East Hotel Mets Shibuya?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Does JR-East Hotel Mets Shibuya have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around JR-East Hotel Mets Shibuya like?
JR-East Hotel Mets Shibuya is a short 1-minute walk from Shibuya Station and 9 minutes' walk from Shibuya Crossing.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 20, 2024
Hubert
Hubert, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2024
Super close from everything around Shibuya and the crossing.
Iradiel
Iradiel, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 2, 2024
The location is quite good given that it’s only a few minutes walk from Shibuya station. The room though is a bit small. Otherwise, it’s all good. The bed is actually quite comfortable.
Tcher
Tcher, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2024
Marcin
Marcin, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 21, 2024
Jimmy
Jimmy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 20, 2024
Great place to stay
Jason
Jason, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
Great
Mary
Mary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2023
Romina
Romina, 9-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 21, 2023
Melinda
Melinda, 11-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 10, 2023
Booked a Superior Single Room for one night for me and my partner. Room was clean and well heated but it was a lot smaller than it looked in the photo. Regardless, we have no complaints as we expected it to be small being a business hotel in Tokyo but I would not recommend it for claustrophobes. Access is extremely convenient due to it being in the JR station itself.
Bryan
Verified Expedia guest review
8/10 Very Good
Jan 5, 2023
Hong
Verified Expedia guest review
8/10 Very Good
Jan 4, 2023
Nice lication hotel. Small room but clean. Hard to communicate w/ staff though they try to communicate & address issues.
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2022
Verified traveler
3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 30, 2022
Kenric
Kenric, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2022
I really like how close this hotel is to Shibuya Station. The staff were very helpful!
Sam
Sam, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 10, 2022
Great location with access to transportation and dining options nearby.
Donna G
Verified Expedia guest review
10/10 Exceptional
Nov 7, 2022
The cleaning staff was super friendly and helpful. Overall of the staff was very polite and accommodating. The train station is literally right in front of the hotel and the surrounding have great food choices. I will definitely come back if I ever visit Japan again
Suzuko
Verified Orbitz guest review
10/10 Exceptional
Oct 29, 2022
Hotel was central to everything - literally access to train station an elevator away and shopping! Minutes away from Shibuya Crossing - everything was easily accessible so was a great spot for us