RELIEF PREMIUM Haneda by RELIEF

I had read some negative feedback about this Hotel but decided it’s proximity to the Airport warranted the risk. I’m pleased to report this was one of my finest stays in Japan. The entire staff were friendly, helpful & capable of sufficient English to smooth the check-in. All Advance requests were provided & there were no bad points to the room or Hotel. I would reserve this hotel again in a heartbeat!

Stay was amazing. Apart from some noisy guests. The room cancelled noisy pretty well.

When I book this hotel for my out-of-town guests (twice), they get the “newer” beige bamboo rooms. However, when I book it for myself (twice), I get the darker, older rooms. I’m not sure why or how this happens.

We had a quick but pleasant stay. One disappointment was in regards to the airport shuttle service - we booked this hotel due to this service, and while the details of the hotel may say it’s a limited service, it was even more limited than I would imagine a hotel to provide. The shuttle ran once per hour in the mornings with only a few slots per hour. Names were taken on a first come first serve basis, and only after check-in. Do not book this hotel expecting airport shuttle. Otherwise, everything else was good. Breakfast buffet was great, variety of offerings. Provided an umbrella during the rain. I enjoyed the robe and slippers provided. Room was very small but this was fine for my partner and I.

Easy access from Haneda vis train.