6/10 İyi
16 Mart 2025
Frustration
As soon as we entered the hotel, we unfortunately had a problem with Catherine at the reception and she demoralized the hotel that we came to with great enthusiasm. She drove us crazy by giving the same answers to our requests as if she were a computer or a virtual representative.
In addition, although the hotel called us the day before to confirm what time we would arrive, our room was not ready when we arrived. Since you want us to call and confirm by phone, I don't understand why the room was still not ready when we arrived.
In addition, I think the hotel staff is unhappy and uninterested.
The room comfort was nice, but all the chocolates brought to the room had ants in them! Sloppy!
Only the restaurants of the hotel were nice, that's all.
Candas Erkan
Candas Erkan, 3-gecelik aile seyahati
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