APA Hotel Ginza-Kyobashi

Room is rundown compared with other APA hotels I've stayed in. Scratched walls and headboard not great.

We were told we were given a double bed (turns out only a twin bed). We only found out when we stayed at another APA hotel during our trip at another location. The room with two twin beds was equivalent to the size of the “double bed”. Had asked concierge to help us call and book a restaurant. He supposedly made the reservation, but when we got to the restaurant, they said there is no reservation. Upon checking out, the hotel staff also refused to help make reservation ro upcoming night (as we are not hotel guests there that night). They also couldn’t help me translate. Never had such unhelpful Japanese staff in my years of travelling to japan

Clean, but worn and dated. Not much space to hang clothes and store suitcase. Breakfast was Japanese style, and since there probably are a mix of guests, a few extra “continental” options would be better. A 12 minute walk from Tokyo station.

The hotel is suitable for our business activities. Subway and JR trains are accessible form the hotel.

location is great.