APA Hotel Shibuya-Dogenzaka-Ue

It was great! I have enjoyed staying in APA hotels.

Great

It's understandable that there is no air conditioner in the later fall/early winter time. However, it was unacceptable since the room smelled like smoke. Although I asked for non-smoking. Upon entering the room, it was a musty, smokey smell that was uncomfortable. When I asked if there was central air or an air conditioner, I was given an awkward look and told to just open my window. So, as cold as it was that night, I had to keep the window open in order to breath air that was not smokey/musty. Overall, a very unpleasant stay since the environment was not in the condition as requested. The two nights prior I also stayed at an APA Hotel in Kyoto and they had an air conditioner unit where I could make it cooler, warmer, etc. Therefore, super disappointed in the condition of the room I stayed in. I will unfortunately not be staying there anymore for future visits.

The photos the hotel provides are misleading: my room was very cramped, contrary to what the photos suggested. The window looked directly into another building and its windows, adding to the cramped feel. And at the front desk the owners display a rightwing Japanese nationalist book - imagine going to a hotel in Germany and being greeted with a book blaming Jews for "information warfare" and giving Germany a bad name!

Situated near shopping, restaurants and train station. The room though was tiny but if you’re only going to sleep there, it’s doable.