ibis Styles Marseille Gare Saint-Charles

Great location at the bottom of the steps from the railway station. Clean, comfortable and a good breakfast. Staff were very friendly.

We had a lovely stay. The star even though they know little English they were still helpful and welcomed our little dog. The room was basic but very clean. Breakfast selection was good too. Car park close by and if you're lucky you might find a parking in the street :)

We arrived around midnight and even though the receptionist didn't know how to speak in English well he still went out of his way to help us. The room was really clean and the bed super comfortable. My dog loved the welcome given by the hotel staff too:)

Overall, I was very happy with my stay. The hotel is right next to the train station which was perfect for me since I was arriving late at night and renting a car next to the station upon my departure. The room was small, but for the price it was excellent. It was very clean and the furnishings were great, including those in the bathroom. The bed was soft and comfortable and the AC worked very well. The only thing that wasn’t excellent was the front desk service the night I arrived. There were two employees more concerned with talking to one another than with checking guests in. The desk clerk refused to respond to me in French although I was asking questions and answering questions in French. I am in France for an immersive experience and did not appreciate his attitude. If the front desk service was as excellent as the rest of the hotel, this would have gotten a perfect 10 from me.

I found the hotel difficult to find from the railway station due to 3 hotels with similar names close by and with Ibis in the name. The floor of the room wasn’t clean but otherwise the room was ok for a 1 night stay.

The hotel is in a convenient location near the train station. Front desk staff was helpful with checking my luggage early and with information about local sights. Air conditioning was a blessing in the middle of a heat wave. Breakfast was nice too.

Very happy with stay at this hotel. No problems at all. Staff was friendly and helpful. Would definitely stay in this hotel again.

When I stayed they don’t have WiFi in the room so you need to go to the lobby for the Wifi ... the corridor was so hot and the hotel looked not ready yet as have painting everywhere

This hotel is perfect for short stay (like one night). Room and bathroom are renovated and clean. I like view from the window on the street (we lived in 311-th room). We took a breakfast outside, in the pattiserie 'La Jocond' (just couple doors from the hotel toward train station). Unfortunately, there is no Wi-Fi in the room (however, there is Wi-Fi in the lobby, close to the reception)

The main thing about my stay was finding the hotel. It is not where it showed on the map also it still have the na,e Hotel Balladins onthe outside. So, a hotel with a different name in a different place to that shown on the map was a nice surprise at 10.30pm. The room itself was small, but in good recently renovated condition. It was rather warm, and the air con was a bit of a mystery, but I slept ok despite this. I was not offered breakfast but at €9 mentions on the booking I would not bother as I would suggest there are better options locally. So if you stay here check the location on google maps. It I should still convenient for the station, but not where it claims on the map. Go down the big flight of steps, cross straight over the road and it is a few down the road on the left.