It's the middle of summer and after flying 24 hours from Australia and after exploring the city all day, I just want to relax in a cool room booked via Expedia.
Unfortunately for me, the air conditioning at LH Lloyd Rome does not work.
All the receptionist can tell me is "sorry" which is not a solution when it is 29 degrees inside your room and not what you expect from a 3* hotel in a European capital .
At 5pm she says "wait a bit longer" but temp never goes down. The manager has been made aware but is not onsite, cannot offer any solutions such as reimbursement. I've been to 40 countries, this is one of the worst accommodation experiences.
At midnight, temp dropped to 28.3, but then when I turn on the TV and move around, order down food, it is now back to 28.6..... so am I supposed to wait just a bit longer, until I checkout at 11am perhaps?
This seems like a 1 star hotel, not a 3 star! It is cooler down in the lobby, perhaps I should take a pillow and sleep down there?
