Gran Hotel de Querétaro

Great Hotel in a great part of town. The bars downstairs don't seem to run late so no real noise issue. The bells can be annoying at times but what can you do. Overall very happy with the room and the staff and the location. Will go back

Soy Hotelero y entiendo perfectamente el modo de opercion de un hotel, cuando llegue les dije que mi habitación no servia el control de la tv y tardaron mucho en ir a arreglarlo, el aire acondicionado no se podía regular la temperatura, pero lo peor de todo fue en el baño pues la regadera aventaba el agua para todos lados menos a donde yo quería y las 4 paredes son lisas es decir que no tiene un lugar para poner el shampoo y el jabón solo en el piso, me imagino yo a una persona de la tercera edad teniendo que agacharse a recoger su jabón y shampoo seria la muerte. totalmente incomodo tener que hacer eso para bañarse y mas en un hotel que se dice de 5 estrellas. estancia del 5 al 9 de Dic 2019

Very nice hotel and very close to everything we wanted to see

Great place to stay

Beautiful hotel and great staff, second time I stay there.

The hotel was very nice and included a very sufficient breakfast. The location was great. I stayed on a Tuesday and it was very quiet. Only heard the church bells once, faintly. We were overlooking the plaza and the staff said it is away from the church bells. We arrived a bit late and everything was ready for us. Very easy check-in. The only issue is the step that goes from the entrance area of the room to the sleeping area is very easy to trip over.

hotel next to church bells [every fifteen minutes] - so if you are a light sleeper do not stay here...

Will not stay there again, The room looked lovely, beds are comfortable. Service in restaurant bad. TV was not working had to call 3x, than they send security to "help" she got one station on TV no other channels, she said all maintenance had gone home. Hotel very noisy music is playing till 1 AM If you treasure your sleep this is not the place

Excellent hotel