Staycity Aparthotels West End

Its not easy find it

Great place to stay, eash to book in and close to some good bars and restaurants.

Great start check in. Parking a bit steep at £12. Apartment lovely. Checking in about 5pm with dinner reservations elsewhere. Plan for few drinks before heading out. Heating not working. Freezing inside. Called reception and got a visit shortly after. Radiators and thermostat as required. Hotel chap left to check boiler. Returned to say he had done something elsewhere and that should be it. And that was fine radiators heat up and place warmed up eventually. About 7 noticed it was cold again. Called down to say radiators cold. As we we were heading out asked if they could pop up in 15 mins. Yes. Returned about midnight. Apartment freezing. Called reception told chap had been but could not fix it. No note left, no call to us, to alternative heater, NOTHING. No real apology. Was speaking to another person but nothing, no message no thought they had a prob to fix. NOTHING. Were not going to offer anything until I ask what are you going to do. Move apartment. After midnight:?? Jan freezing, had chance to sort it or sort something. Nothing. No ownership, no customer service, no care or thought. Appalling.

Needed a hotel to stay whilst attending my cousins wedding, came accross this apartment which was so reasonable and ne as r to the venue. Was pleasantly surprised and will definitely book it again.

Location was good, close to restaurants and stores. Only problem since rooms have kitchens .....there was a strong smell of curry and grease. Had to go buy the same day I got there some fabreeze to use. The first night the smell of food woke me up and had to put a towel on the front door so the smell from the hallway wouldn’t seep in. Other than that issue the check in and the check out service was very good and they were very nice and friendly. Oh couldn’t figure got the life of me how to use the washer/dryer a set of instructions would be nice

Walking on the floor was really very noisy, esp at night. Even walking very slowly and gently can produce noise that severely affect family members in different bedrooms. No table, no chair in every bedroom -- not easy to put personal stuff.

The staff were very helpful and friendly. The room was, in general, clean, but there were a few "greasy" spots especially on light switches. Some facility was not in good condition, e.g. bedroom door cannot be closed, TV remote control was broken and even the front door was faulty (it could not be closed unless with extreme force). The main entrance door to the apartments was broken making it a safety issue.

I was so impressed with the stay city. I asked them if they could do something as it was my husbands birthday and expected perhaps a card or wish him a happy birthday when we arrived - the staff upgraded us to a penthouse and it was fantastic. I would definitely stay at stay city again

You will have everything you would need at stay city apartments. Location is good once you find your bearings and most things are within 10-20 minute walk. The apartment may appear more basic but being able to make your own food occasionally will save you money compared to staying in some of the hotels which are equally priced. If you want something more luxurious go for a hotel but this was perfect for us.

Very enjoyable and relaxing 2 day stay at this apartment