Tokyu Stay Shibuya

Pleasant one night stay. Efficient and affordable hotel. Would love to stay here again.

Pictures are a bit deceiving about how tiny the rooms are. No storage or closet space to put baggage, so no room to move around with multiple people in the room.

Great hotel. Our room was very spacious and had a washer/dryer in the room. Really clean room, comfortable bed, lots of space to move around. Quiet street. No noise at night. Conveniently located close to Shibuya train station. Only a 7mins walk. A little bit harder to get to the hotel from the train station with suitcases as you will have to roll them up and down the street. I definitely recommend this hotel and will stay there again if/when I go back to Tokyo. The wifi was fast but would stop working for 30mins or so, and then would go back on.

The staff tried their best to assist; however, there is the language barrier. When I got to my room, after a very long wait (because the policy is that you cannot access the room before 3:00 p.m. or you need to book the night before, the bathroom was still dirty. I informed to front desk and was told that they could not move me until the following day. Imagine that I had a choice to make, as it was hot, I ended up cleaning the bathroom myself, and declined the offer to move. This location has balconies but those were unkept, dusty and found bottles left by others on the balcony. The location, on the other hand, was very good and close to everything.

Some staffs could be a bit understanding and relax the rule for early check-in without penalty for international tourist after a tiring overnight flight. Room furnishing is a bit dated and worn out kitchen facilities. Location is excellent amongst nice little streets in Shibuya. Very convenient for airport bus.