Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

It’s really hot but amazing and beautiful I would definitely go back the rain was amazing

This place was absolutely fantastic! The service was outstanding and the rooms all have ocean views! The personnel were as friendly and helpful as anyone could ask for and the food was delicious. Our only complaint was they are trying to sell vacation rentals (time shares) for some new construction they are planning and you get railroaded into possibly taking a tour as soon as you check in. Could've been a better way to recruit instead of believing that moving to another desk was part of the check-in process. Other than that everything was more than we expected. Our butler Javier (the dude who makes sure everything's perfect for you) greeted us like family every day and never failed to accommodate. We will return!!!

First time visit and definitely would not go back. Check in was nice and welcoming and room wasn’t too bad, a bit small, sheets on bed were fresh and clean it had a nice sea view, but from there it went downhill, food was quite bad service was mediocre. It just didn’t have a very good overall feel about it. Web page looked much better than it actually was. I personally would not recommend this place to a friend.

Hotel was very good with excellent facilities. The food was variable though which was a little disappointing.

We recently stayed at the Sunset Plaza - our first visit to Puerto Vallarta. We stayed in a suite which had a very nice layout. The beach was nice. The staff was very helpful and attentive throughout the facility. The food was OK for dinners - much better in town. The breakfasts and lunches/snacks were good. The pools were very nice and due to the smaller size of the facility, not crowded. Unfortunately, there is constant construction and jack-hammer noise from the resort's addition right next door from before 8 am some mornings through 6 pm. It also was loud in the pools and poolside restaurant - the only location on the site that was free of noise was on the beach itself. The staff moved us to a more interior suite which helped, but not completely. it was unpleasant to sit on the great deck and enjoy the view. In the evenings on 3 of the nights there was incredibly loud music and amplified party activity from the resort next door that was lasted until 10 pm and completed with conversation or music in the rooms. By the end of the week being on site gave us a headache. We would give the staff a very good rating, but with the noise during construction I would recommend that you consider other options.