SLS Playa Mujeres – ALL Inclusive Collection oteli, tam geri ödeme için ücretsiz iptal olanağı sunuyor mu?

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SLS Playa Mujeres – ALL Inclusive Collection içinde havuz var mı?

Evet, 3 açık yüzme havuzu ve çocuk havuzu var. Misafirler havuzu 8 - 18 arasında kullanabilir.

SLS Playa Mujeres – ALL Inclusive Collection evcil hayvan kabul ediyor mu?

Evet, kediler ve köpekler ücretsiz olarak kabul edilir, toplam 1 evcil hayvan ve evcil hayvan başına 18 kg ağırlık sınırlaması vardır.

SLS Playa Mujeres – ALL Inclusive Collection, misafirlerine otelde otopark imkânı sunuyor mu?

Evet, ücretsiz valesiz otopark var.

SLS Playa Mujeres – ALL Inclusive Collection için giriş ve çıkış saati kaçta?

Giriş işlemleri 15 ile herhangi bir zaman arasında yapılabilir. Çıkış saati: öğlen.

SLS Playa Mujeres – ALL Inclusive Collection içinde kumarhane var mı?

Hayır, bu konaklama yeri kumarhane içermez. Ancak yakında PlayCity Casino (13 dk. araçla gidiş mesafesi) ve Royal Yak Casino kumarhanesi ve bahisçisi (14 dk. araçla gidiş mesafesi) bulunur.

SLS Playa Mujeres – ALL Inclusive Collection ve yakınlarındaki imkânlar nelerdir?

Kanoyla gezinti, şnorkelle dalış ve sörf gibi otel etkinliklerinin tadını çıkarın. Oteldeki ek eğlence ve dinlenme imkânlarına aerobik sınıfları, basketbol ve yoga dahildir. Spada bakım keyfini sürün ve 2 jakuzi arasından birinde kaslarınızı gevşetin. SLS Playa Mujeres – ALL Inclusive Collection ayrıca 2 havuz kenarı barı, 3 plaj barı ve gece kulübü ile özel plaj, 24 saat açık spor salonu ve sauna sunar.

SLS Playa Mujeres – ALL Inclusive Collection etrafındaki bölge nasıldır?

SLS Playa Mujeres – ALL Inclusive Collection, Mujeres Plajı konumuna 18 dakikalık yürüyüş mesafesinde ve Punta Sam Vapur İskelesi konumuna 13 dakikalık yürüyüş mesafesindedir.

SLS Playa Mujeres – ALL Inclusive Collection, Punta Sam: Bilgi, Fotoğraflar, Yorumlar 2026

10/10 Olağanüstü

23 Ocak 2026

Clean, gorgeous room, friendly staff, beautiful resort

Jillian, 4-gecelik aile seyahati

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6/10 İyi

17 Ocak 2026

The hotel itself is very good; however, the music becomes extremely loud from 10 a.m., especially in the pool area. Music is also played in other areas, but it is drowned out by the pool music, turning it all into noise when multiple songs are playing at the same time. There are a lot of families with children, which leads to a lot of shouting and screaming in the restaurants. This makes it unsuitable for those who want to dine in a calm and quiet environment.

Espen, 6 gecelik seyahat

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10/10 Olağanüstü

10 Ocak 2026

Staff was great and room was very nice It is a beautiful spot.

Barry, 6-gecelik aile seyahati

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6/10 İyi

3 Ocak 2026

Las habitaciones son pequeñas, el espacio del baño es la mitad del área total, es decir el baño muy bien pero el espacio para recámara queda muy pequeño. El sofá cama no sé si es viejo (no creo) o inadecuado para ser cama, porque se sentía literal la tabla de donde terminaba el asiento y empezaba el área extendida del colchón, lo que hacía súper molesto dormir en ella. Las cosas buenas: la vista increíble, los jabones y cremas muy finos y con olor delicioso. Batas acogedoras, plancha de ropa y secadora buena. Suficientes aguas y café. El refri no enfría así que las bebidas calientes. Solo 2 paquetes de galletas como snack… pero servido a cuarto rico. El servicio en general fue malo, la verdad no sé si es un tema de discriminación o así sin con todos los huéspedes. Me super extrañó de Cancún, que se distinguen por el excelente servicio. También pudo haber sido exceso de gente, estaba todo muy lleno y parecía que faltara personal. A la playa los meseros van cada 40 min aprox, no te quieren dejar hielo para mantener bebidas frías, dicen que volverán pronto. Los restaurantes para cenar abarrotados y al llegar quisimos reservar para nuestras cenas, sin embargo no había ya disponible nada, solo en un restaurante el último día… había llamado 4 días antes de mi arribo para ver si podía reservar y me dije que era hasta que llegara… no entiendo! No hay animadores para actividades, las pocas que hay son muy muy básicas. El teens club bastante sencillo, igual que el Kids.

Fernando, 3-gecelik aile seyahati

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10/10 Olağanüstü

14 Aralık 2025

El personal los alimentos

Ana Bertha, 1-gecelik aile seyahati

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10/10 Olağanüstü

26 Kasım 2025

Service was amazing, people were amazing, we loved it!

Rabab, 3-gecelik aile seyahati

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2/10 Kötü

23 Kasım 2025

I can tell that this hotel/resort is understaffed given how not all their restaurants are open daily and I see the same workers in different restaurants. Restaurants also refused to give me walk-in option 1 hour before closing because they said they're "full for the night" so I had to spend a night starving myself. The beach staff did not assist me with opening a beach umbrella when I explicitly asked for help since I did not figure it out myself. I've had numerous instances where I had to follow up on my food after waiting > 20min. in restaurants because they forgot to check on my food status. I can see that staff prioritize families with children as I came with just me and my fiancée. It's also surprising how empty it feels when everything is closed by 9/10pm. Compared to my stay at another hotel/resort on the Cancún hotel zone, this one was very underwhelming. I was only here for a wedding site visit, but I can confirm that I will not be staying here for my wedding or next vacation in general.

Justin, 2-gecelik romantik seyahat

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10/10 Olağanüstü

20 Kasım 2025

Clean rooms, good food, excellent service

Galiya, 8-gecelik aile seyahati

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10/10 Olağanüstü

17 Kasım 2025

Brenda, 2 gecelik seyahat

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10/10 Olağanüstü

16 Kasım 2025

Amazing family friendly resort! Cannot wait to come back

Paula, 4 gecelik seyahat

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2/10 Kötü

15 Kasım 2025

Came to celebrate my wife’s birthday. Kids were everywhere. Which wasn’t a major problem, but unexpected. The food was great at the pool, but the service was absolute trash. Staff don’t greet you — it’s like they hate to be there. The service is inconsistent. For an all inclusive resort and a promise to do something special for my wife when we got to the room only to not follow through for any of the days we were there, and met with irritation when I asked pretty much sums up my experience. Honestly, when we drove in, there was barely any security..I overlooked that, but it was truly trash. The. The hibachi…abysmal. Overcooked, cringe, and unappetizing. Breakfast was okay. Twiggy’s has good food. The spa was nice! But again, service and hospitality is spotty. I recommend they connect with The Handy consultant to reform their overall approach. I’ve seen them so amazing work with the worst places. Truly, I’ll NEVER be back and will NEVER recommend them.

Fabiola, 4-gecelik romantik seyahat

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4/10 İdare Eder

12 Kasım 2025

All of the above!!! While the hotel buildings, layout and rooms were very nice yet many of us had reservations such as - check in took around one hour -on the cleanliness ( there was still sand in the room after they cleaned it) , - some staff were not very welcoming or friendly, - service (room service took around half an hour for 2 cups of American coffee), - thought it was an all inclusive hotel yet we had hard time in “booking” in restaurants to eat noting that kitchens closed around 10! In general, I consider that it was way over priced for the service provided!

Rania George, 5-gecelik aile seyahati

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10/10 Olağanüstü

12 Kasım 2025

1. The bathroom floor looked watet stained and wasn't mopped. 2. The drinking glasses were left dirty and never washed..lipstick stained. Otherwise we were very pleased with the room.

Michael, 7-gecelik romantik seyahat

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10/10 Olağanüstü

12 Kasım 2025

Martez, 5 gecelik seyahat

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10/10 Olağanüstü

11 Kasım 2025

Maeve Mary, 8 gecelik seyahat

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10/10 Olağanüstü

11 Kasım 2025

Amazing property, very friendly staff that went above and beyond. Decent to really good food, breathtaking spa, abundant amenities, and beautiful cozy room. Only downside, drinks can be watered down, but it’s all inclusive and that’s expected. I would give this place 12 out of 10. Go there now before it becomes extremely popular and expensive because it’s a relatively newer property.

Adrian, 4 gecelik seyahat

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4/10 İdare Eder

11 Kasım 2025

Room : not family-friendly. The glass divider between the bathroom and the bedroom is completely see through, even when pulling down the lucid shade. Not family friendly and offers zero privacy. Very inconvenient when you have children. Restaurants - they don’t offer kids menus. Each place had 2 options so my daughter ate the same thing every day. Also, the kids bar, Baraccuda, was closed during our stay Kids club - we couldn’t participate because every time we went to visit, it was closed. Weird to me that that they would be closed from 11am-2pm. Inconvenient. Beach - there was a ton of poop along the entire beach. I have video and photos to prove it. It’s the resort’s responsibility to clean it. Disgusting and it ruined our trip. I will not be returning to this resort.

Diana, 4-gecelik aile seyahati

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8/10 Çok İyi

11 Kasım 2025

Overall our stay was very relaxing and just the refresh we needed. This was a family vacation with my husband and my 3 1/2 year old son. My son was too young for kids club and travel with a toddler can be challenging but the amenities, restaurants and services made it the most relaxing trip we’ve had in years. Pools and beach were great and loved that we got drinks service on the beach and food/drinks service at the pool. The pools are intricate with lots of entertainment and space for kids of all ages and swimming levels. The service was good, but be sure to tip make sure your service maintains good. We forgot to pull some cash out for tips and noticed a decline in service, then after we pulled out cash and tipped service increased. Everyone raved about the food, I’d probably give it a 7 out of 10 very solid for an all inclusive but I had hoped it would be a little better based on reviews. Whilst I found the Mediterranean, the steak house and the special event food amazing I found breakfast okay and the Mexican very disappointing. Breakfast and at the market has tons of options some are better than others, definitely options for everyone. Room service is good, very convenient and helpful with the a toddlers unpredictability. Loved the juice bar for smoothies! Rooms were very clean and great space, we had an ocean view and it was lovely!! Our balcony was big! The only con was sound proofing was not the best. Could hear people running in the halls and room above moving.

Hannah Rose, 7-gecelik aile seyahati

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10/10 Olağanüstü

11 Kasım 2025

Sunghun, 2 gecelik seyahat

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2/10 Kötü

11 Kasım 2025

Beautiful hotel obviously new BUT foods are not available all time specially after 10 PM. You can find the food if you find the food it taste very good but literally very bad. Customer service the people at the reception. They’re not helpful at all Bar more problem with keep up inventories in place try to get drinks LSA out of stock. You have to wait for 15 minutes then you wait for two hours. No drinks was bad experience with service such a big problem with beautiful hotel but bad management.

Samer, 5-gecelik aile seyahati

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2/10 Kötü

10 Kasım 2025

Edward, 6 gecelik seyahat

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4/10 İdare Eder

10 Kasım 2025

RITA, 4 gecelik seyahat

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4/10 İdare Eder

10 Kasım 2025

I am so disappointed in SLS. I went with very high expectations that unfortunately were not met. The service was so bad. We were served with frowns . No smiles . No Greetings. We had to ask 3-4 times just for a cup of coffee in the morning . Even after tipping generously we were treated poorly. The only shout out I have to give is for Danny at adult pool and Jorge at the rooftop bar! These 2 were amazing . The rest of the staff needs to learn how to be nice to people that pay so much . There were no activities during the day. Way too many kids running around. There is no adult side to the hotel so we’re we’re awakened every night to crying babies and kids running around on the top floor. Honestly I have been to way nicer resorts for less the money . Management needs to step up !!!!!

Sarvjeet, 4 gecelik seyahat

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10/10 Olağanüstü

10 Kasım 2025

Great resort and staff. Very clean.

Jai, 4-gecelik arkadaş seyahati

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10/10 Olağanüstü

4 Kasım 2025

Muy buen servicio en general

Yandry, 4 gecelik seyahat

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