Holiday Inn San Antonio N - Stone Oak Area

The restaurant was very slow service The food was good

There is construction on the highway, so it was cumbersome to get there. The hotel, however, was excellent. It was clean, beautiful, great service, and comfortable. Even the coffee in the rooms was good!

I booked two rooms for my husband and kids, the room my kids where going to stay in had a 1/2 eaten cans bar in the couch and my husbands hands where STUNG! By the ants that the cans attracted. The staff was apologetic and moved the kids to a new room, but in the 2nd room there where roaches in the bathtub, we snapped a picture fearing the staff wouldn’t believe us, the manager confirmed the ants and the roaches in both rooms , the gave us 2 new rooms further down the hall and the manager and front de staff where truly upset and sincere, but my husbands hand getting stung and the roaches is just to much to forgive

I booked two room for my husband and kids. The check process was easy and the lady at the front desk was nice , My husband’s was in the room my kids where going to stay in, he thought the couch was a pull out bed so he removed the top cousin, reviling a 1/2 eaten candy bar under it, Not noticing that the bottom of the cousin was covered in ant’s they stung his hands, the front desk apologized and gave my kids a different room, we where fine with this we move the kids into the 2nd room where in the bathtub there where roaches in the tub, we took a picture fearing the front desk wouldn’t believe us, the manager sent the maid staff to both rooms to confirm the ants in the 1st room and the roaches in the second room and it was confirmed, so we where given 2 new rooms further down the hall , the front desk staff where apologetic and nice, but my husbands hands being stung and the roaches made for a really long night, after a long day of traveling

I had ants in the room/ bed and was forced to move rooms.