I stayed at this hotel for a total of five nights. The staff were friendly, but the experience had both pros and cons. The area is very noisy, with bars and party venues nearby. On Friday night, we couldn't sleep due to loud music (we were on the 4th floor facing Vallarta Street). The next day, we moved to a room on the 10th floor, but it had a strong drainage or egg-like odor. We were relocated again to the 8th floor, which was fine. One morning, there was no water for 2–3 hours due to city water works. Although the city notified days before, the hotel failed to prepare by filling their water tanks and we had to wait.
The breakfast buffet was okay, service was good. The bar staff provided very slow service, and the empanadas were undercooked. If I had known about these issues beforehand, I would still consider staying here but avoiding the 10th floor, and not staying the weekend.