Risley Hall Hotel & Spa

Lovely room. Accepted the limitations of the plumbing in the bathroom as the price to pay for the surroundings. However, no restaurant available on the night I stayed and no breakfast available the next morning, no anyone to check out with at reception.

There are certain expectations you have of a room that’s referred to as a Suite. The only feature I’d deem suite like, was the surface area of the room and bathroom, this is most likely what’s making the room pass off as a suite. Firstly, our first impression of the room was the strong aroma , of what I can only describe as cheap bourbon whisky. I’ve never experienced that before in any hotel room, very peculiar. There were quite large stains on the carpet below the radiator pipes, I suspect these could be cleaned with a professional clean. The radiator in the bathroom was rusty and tatty looking, I suspect a fairly cheap fix for a hotel to replace with an equivalent. There was a standard kettle you’d expect to find in a budget hotel, with two biscuits and less than ample amount of quality, or any, tea/coffee/milk. This was stood on top of what we thought to be a built in fridge. But I think our expectations were too high in this case, as it was an empty cupboard with no fridge at all! There was a second toilet, however this was rendered redundant after discovering the lack of working light. Peculiar how the cleaner never noticed that. The External french doors overlooked a car park, with an enormous green skip in view when looking left. The tab ends outside also hadn’t been cleaned up. The corridor leading up to the room, was how I could only describe as the maintenance floor you accidentally come across when you access floor -1 in an elevator.

Was very concerned when I read some very negative reviews on Tripadvisor but we had a great time there are areas that definately need some TLC ie cracked floor tiles in our bathroom but the friendliness of the staff was unsurpasednd we all enjoyed our short break

The room was lovely however the bathroom was overlooked by the rooms behind with only a worn net curtain for privacy with the toilet and bath being positioned in front of the window it made using the facilities a bit uncomfortable

A very enjoyable stay, friendly staff especially Zara who served us in the bar in the evening, Good choice on the dinner menu & food delicious with fresh seasonal vegetables. Breakfast Good with lots of choice on the buffet & fried breakfast very tasty. Rooms comfortable & clean would stay again