Lovely accommodation, great sized rooms with robes and toiletries included. Tea and coffee options were brilliant, including loose leaf tea and cafetière coffee. Clean and well presented. Drinking water in the room was appreciated too.
Ventilation in the bathroom wasn’t the best so there was a little bit of mould in the top corner but everything else was completely spotless and spacious too.
Only let down was the poor reception we received on arrival. When we arrived, two staff were talking about us in front of us because we’d made a same-day booking, before realising we were behind them waiting to be checked in. They then made us feel like every little thing was doable but very inconvenient, from checking us in to checking that our room was ready to booking a sitting time for breakfast - questioned why we had booked on the day instead of far in advance and the whole energy was just off, which really ruined the start of our stay, especially as we’d already had a difficult day. If a hotel doesn’t want to accept same day bookings then it would be better not to offer them.
That said, the rest of our stay was lovely - we really enjoyed our room and the food was great as always. Catered well to my nut allergy as usual too. They had everything we needed for a short, comfortable stay.