Ramada Plaza by Wyndham Veracruz Boca del Rio

Service is great, people always willing to help, I did not like the smell in the hallway , it smells like mold and we did not like they did not have a transportation to the main malls across the street.

Staff were very friendly, helpful and professional. Food was good and service was excellent. Can highly recommend this property.

Pay for upgrade the 3rd floor was broken door and rooftop view. I got upgrade and was beautiful. Higher floor better quality

The hotel is okay, the food is quite bad, it really is bad, the convenient thing is the mall across the street

Stayed overnight, very confortable. Not too far from airports

Great location! Next to Mall of Americas where it was the only place to walk when it was 100 degrees outside with 95% humidity. 😉

I liked location, transportation and shopping plazas around it , personal was very kind and friendly

Mine was a short stay. I only slept there but everything was just great.

Hotel location is great because pretty much you have everything around. The problem we had with this hotel was: First 3 days, cleanliness of the room was nice, coffee, shampoo etc. The fourth day until our departure, no coffee and floor was dusty. Lounge area: waiters and service is so slow! We went twice for late dinner and they took over 20 minutes to sit us and ask for drinks, lounge was always empty. Morning buffet: omg this’s our only good best part Of this hotel, starting from service, food, cleanliness. Everybody from that schedule work as a team. Thanks to Francisco- manager. Doesn’t compare to the afternoon shift! Overall was ok but I think I’ll consider another hotel before thinking to coming back to this location.

It was an amazing 😉 experience. The staff was so nice and cute. We had a good time with them.