ANA Crowne Plaza Sapporo

The bathroom has bad odor, mainly came from the toilet and the shower curtain. Smoke odor outside the room even though it’s a non-smoking floor. Front desk don’t speak English very well. Concierge doesn’t know about restaurants info, whether they’re open or not during the holidays and reluctant to call the restaurants to ask. Agent said it was sold out and refused to upgrade us even though we’re platinum member. We reserved two beds, but was sent to a room with just one bed at first. They were able to switch us to a two beds room, so obviously it wasn’t sold out.

The room size is not big enough to open 2 luggages

Nice and convenient to major shopping area and underground shopping belt

Great amenities, good location and tidy room.

Convenient clean and easy access