Great stay overall! The location was perfect—close to everything with plenty of nearby parking options. Check-in was smooth and easy. The unit had tall ceilings and floor-to-ceiling windows, which made the space feel bright and open. Contrary to some other reviews, we didn’t find the walls thin. It was a bit noisy, but that’s just city life.
We stayed in a 3-bedroom unit that fit 5 adults, 2 kids, and a baby comfortably. We requested a crib and received it the next day, which was great. The bedrooms were a bit tight, and the beds were definitely full size—not queens. The mattresses were uncomfortable, and most of us woke up with sore backs each morning.
A small vacuum instead of just a broom would’ve been a nice touch, but that’s just being picky. Customer service was excellent—super responsive and helpful. Despite a few minor things, we really enjoyed our stay and would definitely consider Sonder again.