6/10
The location is great and most of the staff were very pleasant. At check in on July 3rd the front desk clerk wasn't very polite and then we asked if we could sit by the pool to wait on our room to be ready and she said yes. After seeing other folks unloading their vehicles, I walked up to the front desk to check the status of our room. She said she tried to call us when room was ready but of course we were in the pool not at our phones but the pool is just steps away from the front desk. She could have made an effort to let us know as the front desk was not busy. She wasn't very friendly. The other lady that came in later at the front desk was very friendly and helpful and offered us a goodie bag with water and snacks. Breakfast was never ready on time during our 4 day stay. We had to wait every morning as there was some staffing issues leaving it to one person to cook and setup. I can't recall her name but she was wonderful and apologized but told us it wasn't her fault. The sofa in our room was very worn out and very uncomfortable and certainly needs to be replaced (photo attached) Parking is very tight and someone should tell folks for long bed trucks and large SUV's to park in the actual parking garage as it was difficult to get into the regular lot when those large vehicles were sticking out. The maintenance guy was amazing. Super friendly and I even left my bathing suit coverup along with my Yeti cup by the pool and it was there the next day.
Anita
3gecelik seyahat
