Peppermill Resort Spa Casino

The peppermill is always a great place to stay at. Nice rooms and the pool is awesome, and the staff is really friendly.

We had never heard of the Peppermill. We booked on a fluke as we traveled back home from a road trip across country. Surprise! It was the week of Hot August Nights. The Vintage cars, the concerts, then relaxing by the pool in the morning made for a perfect ending to our trip. Our room was in the main tower. They upgraded us for free because all the other rooms were booked and they did not have what we originally requested. The room was beautiful. The service was impeccable. We will be back!

Loved it, had a great time.

It was awesome

Lunch time. No server in bar. Had to ask if we needed to order at bar. Had to serve ourself. Waited what seemed like 10 minutes to order food after we got menu when we got drinks. How are you not staffed with a server on a Saturday afternoon at 1:00??? Server finally showed up at 2:00, just when we were ready to order another drink and instead of noticing our glasses were empty and we still had a plate of food, she went around and started putting candles on tables. She eventually had to put a candle on our table so we asked for a second drink. My wine came 15 minutes later and they didn’t know what beer my husband originally ordered so it then didn’t show up for another 5 minutes. We shouldn’t have left a tip but my husband didn’t want to be “rude” so he left 10%. I wouldn’t have left a penny. Tab was $60. Had to call and ask where our bags were after waiting an hour. If they were busy they should have mentioned the time frame, we could have easily taken them to the room ourselves. Went to pool to relax (reason for staying here after a full week in South Lake Tahoe before flying home) and not a chair available. Chairs with towels strewn on them all around but no telling if they “belonged” to someone in the pool. Don’t allow entry in the pool if no spots are available. If chairs don’t also have a personal belonging on them (sandals, shirt, book) pull the towels off. It shouldn’t be the guests responsibility to determine what’s available and what’s not.