Peppermill Resort Spa Casino

We Stayed in Tuscany building. Double king beds. The beds are very comfortable we all had a good sleep.The room is very big and bath. I wish they had a bath tub though. Restaurants are in the premises and bakeshop.Over all we will stay there again.

Nice rooms. Good service. Lots of plexiglas barriers to social distance and super clean

Check in was terrible. It took 40 minutes and I had a confirmed reservation for months and email correspondence from hotel regarding my requests. I have stayed at this hotel countless times and never had a problem until this stay. The woman was in training and no one was initially helping her. Then she told me to go to a counter and they would go up to the garage and help me with my luggage. When I went over to ask the boss said that they should not have told me that because they were not allowing luggage carts to be brought to the garage. I had to lug my luggage making several trips as I was a staying in Tuscany Tower it was a longer hike.

Nice place! Bed super comfortable! Oceana restaurant was great!

The cleanliness is terrible at this hotel. We showed up and went to our floor and the chairs in the hallway had what looked like blood on them. There was trash on the floor in the hallway, used ear swabs, rubber gloves, bottle caps....and in the room its obvious they haven't cleaned the phone in years. Just gross, especially in a time of Covid. Also we made one request at the time of booking for a view since the other time I previously stayed I got a view of the trash area. This time I had a view of a wall and airconditoner units...so I suppose thats an upgrade kinda? :/ The bathroom in the room is in desperate need for a renovation. The tub is worn down and shoddy. For a large resort they really need to reorganize and do better...

Everything was great except wearing a mask at the pool. I understand the mask mandate, but wearing a mask while sitting in a lounge chair or at a table? And you can take the mask off only if you are actively eating or drinking? So sip, put on mask, take off mask, sip, put on mask. Now we are touching our masks multiple times when we shouldn’t be touching them at all! I felt this was ridiculous! We don’t have to do that at restaurants.

People were great ! Very accommodating and willing to help. I love the pool area . And love most of the servers. Had a great time

Great room with pool view in Tuscany Tower. We enjoyed the pool and rebutted a cabana.

Beautiful hotel. Staff at Biscotis went above and beyond to accommodate my granddaughter that has food allergies. Jamie was excellent! The pool was refreshing!