Hotel Berna

Beautiful room, convenient location. Good host and services..highly recommended.

Really good hotel, professional atmosphere and friendly, helpful staff; great buffet at the breakfast. Just the interaction had during the check-in, too brusque and pragmatic, was not at the level with all the rest.

Hotel condition was good, room, breakfast, cleanness.

Great service and room. The breakfast buffet was amazing!

We love this hotel and we are returners again to Milan. This gem is close to the train station, rooms are excellent and the service is suberb. They are clearly consistent and committed to their guest. We would recommend highly to anyone visiting Milan. We have stayed a week long at a time and they never disappoint. Breakfast and all the extras keep us coming back.

Excellent!

What an amazing find. Every comfort that you can think of you can get it here. Staff were very friendly efficient and helpful. Location is ideal for visiting most places and for shopping and eating too. Will definitely return here for my next trip to Milan.

The hotel was very clean and comfortable. The location was very convenient and we were able to use public transportation. Staff is friendly and helpful. The only downfall is, that it is far from the airport, and there are no shuttle options. My wife and I would really like to recommend this hotel to anyone traveling to Milan.

Extremely comfortable and clean. Fabulous breakfast choice. Pleasant and helpful staff. Attention to detail i.e. choice of bedding, and temperature comfortable sofa in room. Complimentary soft drinks and panatone left in room (nice touch). Well equipped bathroom with lovely shower. Quiet /discreet seating areas in lobby. Convenient to main station, nice local restaurants nearby with easy access to main tourist locations. If we were to visit Milan again, we would stay at this hotel. Good value for money. Thank you Hotel Berna!

Hotel is fine if you are lucky to get a room which is not near elevator. My room was between two elevators and one of them is literary in the room, passing between bathroom and and bed. I had to call hotels.com twice to arrange another room i half empty hotel. Staff on reception are nightmare. They will do any trick in the book to make you miserable. There is no room available, but if I try to book another room over application I was able to do it for at l least 10 rooms. After Hotels.com intervention they agree to move me to another room, this time without heating. Again they try to convince me they this is normal. After two days I got decent room. So if you are lucky in general then you can try Berna hotels, otherwise look for something else.