The room was basic, and old, but clean. The arrival of other guests in the early hours who were noisy caused sleep disruption. As a suggestion maybe the hotel could inform others on arrival of this. Sadly people have no care or consideration for others.
The door key system failed a few times, but staff addressed this problem. The front desk staff were very helpful and considerate but feel they are restricted with the age of the building and layout. We were surprised that there was a lack of Tea or Coffee making facilities, within the room, since it was branded a 4 star hotel. Breakfasts, were served by polite, cheerful staff. The food offering was plentiful and varied.